If a product malfunctions and external factors (such as network, mining pool, or IP) have been ruled out, customers can visit Avalon’s official website (https://www.canaan.io/support/) and follow the Customer Self-Repair Instructions. If there are some problems during the repair process, customers can contact customer service through Avalon’s website, WeChat account (嘉楠Canaan), or other social media channels for assistance.
Views:
Keywords: product malfunction, Avalon official website, Customer Self-Repair Instructions